PC
Pierre C
1 reviews | Active since Apr 2013
15 Feb 2016, 19:47
No Service
Logged a Fault 703CTK020216, A Technician was at my residence but said he needed to go to the exchange, after a while I got the message that the fault was restored. But when I checked he fault was still there. I then logged a new fault 684CTK050216, Its's been 2 weeks and no feedback of any sort? And why did the technician close the fault without fixing the issue?
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Telkom's replyOfficial
16 Feb 2016, 03:19Hello PierreCronje1989,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201118
Regards
Noku
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201118
Regards
Noku
Telkom Social Media Team
Best regards,
Telkom's reply16 Feb 2016, 03:19
Official
Hello PierreCronje1989,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201118
Regards
Noku
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201118
Regards
Noku
Telkom Social Media Team
Best regards,