No Service

In October last year I contacted Telkom to assist with installing a landline in my new rental home in Tokai so that I could do Skype music lessons from home with my clients in Johannesburg still.<br> <br> After the line was installed the billing for the line occurred yet I waited for a code that were supposed to have been sent to me so I could log onto the system and then start using the data.<br> <br> The code never arrived as Telkom had a wrong number (or digit) although I correctly forwarded all the contact details through on my application form. Only in December did a friend take me to Kennilworth Centre to stand in a que for about 2 hours after which the wrong digit on my Telkom profile was discovered, yet no refund was installed for the payments made. So I reversed the one month payment debit order as I thought that would be fair, yet every time I call the call centre to assist with the new code and password and how to activate the modem (3 months later still with no actual service from Telkom) I am on the line using my personal cell phone airtime for up to 30-minutes at a time with no one assisting me.<br> This has been a horrible brand experience for me with no support from Telkom.