AF
Annali F

1 reviews | Active since Aug 2012

18 Jan 2016, 10:47

No Service

The adsl line went down on 8 December 2015 and the fault was reported to Afrihost. They reported it on 9 December (203ATK091215) where after nothing was done, I escalated the fault at Telkom myself on 8 January (804324) after a month of no service. There was another escalation by Afrihost to Telkom (804362). I have feel that I have now done more than my part and I am done begging for a service that I pay for. <br> <br> After this I am in contact with them on almost a daily basis but still the line is dead!!

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Replies (1)
Telkom
Telkom's reply18 Jan 2016, 11:05
Official
Hello Weiblen,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM188919

Regards
Luleka
Telkom Social Media Team