AF
Annali F
1 reviews | Active since Aug 2012
18 Jan 2016, 10:47
No Service
The adsl line went down on 8 December 2015 and the fault was reported to Afrihost. They reported it on 9 December (203ATK091215) where after nothing was done, I escalated the fault at Telkom myself on 8 January (804324) after a month of no service. There was another escalation by Afrihost to Telkom (804362). I have feel that I have now done more than my part and I am done begging for a service that I pay for. <br> <br> After this I am in contact with them on almost a daily basis but still the line is dead!!
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Replies (1)Telkom's replyOfficial
18 Jan 2016, 11:05Hello Weiblen,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188919
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188919
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Jan 2016, 11:05
Official
Hello Weiblen,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188919
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188919
Regards
Luleka
Telkom Social Media Team
