JR
Jacques R
1 reviews | Active since Mar 2015
01 Mar 2015, 15:02
No service
My wifi is not working, although I pay monthly. You cannot even get through to complain about the service or even report the fault. You either get cut off or just hang on forever.
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Replies (1)
Telkom's replyOfficial
02 Mar 2015, 07:51Hello Jacques1968,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93064.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93064.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply02 Mar 2015, 07:51
Official
Hello Jacques1968,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93064.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM93064.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team