AP
Audie P
1 reviews | Active since Mar 2009
15 Jan 2016, 08:31
No Service
A faulty telephone line was reported by Telkom on 5 January 2016. I have received one sms with the tracking number 87522. To date the phone line is still dead or is working on and off.<br> <br> There is no decent tracking available on the problem.<br> <br> I've been trying to make contact through the call centre to no avail to find out how long will this continue.<br> <br> Come on Telkom please help and sort this problem!!!
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Telkom's replyOfficial
15 Jan 2016, 15:48Hello pierrea,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188170
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188170
Regards
Luleka
Telkom Social Media Team
Telkom's reply15 Jan 2016, 15:48
Official
Hello pierrea,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188170
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188170
Regards
Luleka
Telkom Social Media Team