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shakila K
1 reviews | Active since Aug 2011
02 Jan 2016, 10:44
No service
Hi<br> I've had no service on my telkom line since 16 December 2015. I logged the fault and got feedback it would be back on 18 December 2015 as it was a network upgrade.<br> My line is still not working.<br> I feel that it's unfair that I have to pay for no service when it has been so many days that I am unable to use my phone or dsl service <br> <br>
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Telkom's replyOfficial
02 Jan 2016, 13:14Hello shakila,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM182860.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM182860.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Jan 2016, 13:14
Official
Hello shakila,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM182860.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM182860.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,