DR
Duncan R

1 reviews | Active since Feb 2011

27 Jul 2017, 09:28

No service

<p>Logged dialogue ref 907852 on the 23 June that Telkom overhead cables are damaging my trees and I want them removed. It seems Telkom doesn't care about the environment or peoples well being as they just ignore the fault. Unfortunately the telephone on my property is in my wifes name so Telkom won't speak to me. My wife pays the same line renatl as any other customer but their lines are underground and accessable to Telkom whereas our line is above ground between houses where Telkom has no access. as a result if there are faults on the line it takes Telkom 2 weeks to gain access to the line. This is not acceptable.</p>

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Replies (3)
DR
Duncan R's update31 Jul 2017, 11:14
Reviewer Update

I get the same response every week on your facebook page. It has been 5 weeks now and still no action from the department that is suposed to take action. Is there a problem in this department?

DR
Duncan R's update01 Aug 2017, 08:34
Reviewer Update

And still no response from Telkom

DR
Duncan R's update18 Aug 2017, 13:23
Reviewer Update
And still no action from Telkom. All I get is empty promises. got another empty promise from Linda Mey****h today that she has escalated. Not sure where to as it has already been escalated to the Regional Manager by Frank from the social media team. Telkom just as useless as ever