No Service

<p>I attempted to upgrade my laptop contract to a Wifi Contract online in the last week of June 2017, I recieved a call from Telkom's delivery company stating that my new router would be delivered by tuesday the next week.</p> <p> </p> <p>I Never recieved the router nor a call asking directions.</p> <p> </p> <p>I went into telkom offices in Hillcrest Corner on the 13th of July 2017 and asked them what had happened. They called the customer care and I spoke to them. They told me that the deal had been cancelled as they could not get hold of me on the phone, which is a lie as they never attempted to contact me. I left my contact details with the office and as stated the Delivery company had contacted me.</p> <p> </p> <p>The telkom customer care representitive assured me that they would then redo the contract and Deliver the device by Wednesday the 19th of July 2017.</p> <p> </p> <p>It is not here.</p> <p> </p> <p>I have many contracts with Telkom and would like to know what is going on. </p>