NO SERVICE!!!

<p>We have a Telkom line at home that we use to phone our family and also have an internet connection that we use to send emails to family and friends overseas, use the WiFi to save on data charges on our cellphones and for computer games. I reported this line yesterday afternoon as not working and have still received no response from Telkom. I have therefore no idea if anyone is even working on this problem. We are pensioners and cannot afford to put more data on our cellphones. How long are we still going to be so inconvenienced. This is at least the third time this year that we are in this situation. PLEASE HELP!!!</p>