MB
Madrey B

1 reviews | Active since May 2017

31 May 2017, 17:53

No service

<p>My Telkom landline has been down since middle of Jan 2017, I first reported it on 20 Jan, was impressed as I received sms's to keep me updated on the progress of my report. Then received a message saying it was fixed, but it was not. I have reported it 4 more times, every time it was handed over to a technician, but not once did a technician phone me to come check what the problem was. I have emailed my termination notice on 4 April, received a rep**** that someone will contact me within 3 weeks... No one has contacted me. After 4 months without service, 5 reports and a termination notice, they keep on debiting my cheque account. I have reversed the last two debit orders, only get SMS saying I have to contact them about my account. I have now stopped the debit order. Telkom, please cancel my contract!</p>

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