No service

<p>Your service sucks... My boyfriends iPhone has not been able to receive service but is able to receive 3g. We went to Woodlands Telkom for advice on how to fix the problem.The consultant did a sim swap (still not active) and referred us to Istore as this was a technical problem not a service provider problem. We booked the phone in with Istore only to receive it back a week later saying they are unable to work on the phone as the phone has been blacklisted. We immediately went back to Telkom asking if this was the case, shocked as we have not blacklisted any phone. The consultant said that the phone has been "whitelisted" meaning no the phone is still active. Again returning to I store to tell them the above it was found that the consultant used the incorrect IMEI number. We went back to Telkom (AGAIN) pleading to help. The consultant emailed a Smith guy asking about if the phone was blacklisted as the phone appears active on their system, maybe by another carrier? The consultant (Daniel) has promised to come back to us but nothing this far... It has been 4 days. My boyfriend has been without a phone for more than 2 weeks now. He pays his ridiculously priced contract each month but when it comes to service (that he pays for) it is ignored. NO, IT'S NONE EXISTING.</p>