No service

<p>This is a very sad and frustrating story, my adsl and telkom land line have been off since the 6th of April, i reported it on the 7th of April 2017 fault no 60CRK070417, the ? lines were ****** in our area, after numerous online converstations, emails and phone calls, for the last 3 weeks. This morning i receive a sms msg stating my telkom lines are up and running, and still nothing is working! i again contacted Telkom online and reported the fault again 162CRK240417, i spoke to Sizwe Luctecia, i asked her to get a manager to phone me, to no avail, i am really sick and tired of this, in 3 weeks i have had 2 phone calls from telkom, they do not even reply on emails sent, why am i paying for a non existing service? In our street all the telkom poles are lying on the ground with wires all over the pavement, i have taken numerous photo's of this, so then how can the lines be fixed?? i am really frustrated beyond, buying data like it is nobody's business. At this stage i think that Telkom should have an alternative plan for the customer but they don't, just to get hold of a techncian is impossible. I would like to know if my lines will be up and running before May? or should i get a private wireless provider and let Telkom pay for it.</p>