NO SERVICE

<p>Okay so I heard about the amazing thing called FIBRE... No knowledge about it I deceided to switch to TELKOM ... What a bad idea.. I phoned on 3 April 2017 to order the R999.00 package from telkom.. After spending 32mins38sec on the line I received an sms showing all my details.. On 10 April I phoned in to find out how long it will take for installation only to find out that NO order was placed... So michelle placed a new order for me now having to wait again for installation. On 12 April a technician comes out and installs a small frey box gives me a ref number and tel me to pick up my modem at a telkom store.. Okay (terrible that it is not installed and done by technicians) So I got in a car and went to mall@Reds store with HELEN looking at me as if I am talking in a foreign lanuage for they do not hand out modems to customers... already on the highest level of anger I phone telkom again to find out what is going on only to be told that The wrong order was placed by MICHELLE and I was put on a month to month so I can not get a modem.. Now I dont knowwhat went through Michelles head for one can not connect to the internet with your Finger...!!! After waiting 6 more days for this to be escalated (Call after call Promise after Promise) Michelle phoned me... only to tell me she is sorry and she will correct the error but I must wait another 14-21 working days for installation.... REALLY?????? I started this process on 3 April it is now 21 April and I am still not connected... HOW?????</p>