MP
Melicia P

1 reviews | Active since Mar 2017

27 Mar 2017, 08:05

No service...

<p>Our Adsl line at home has been giving problems since last year. At first it was an upload issue. upload issue has been sorted out. Now we have an intermittant connection. It has been that way for weeks. Enough. And do not blame the Isp. we changed the isp when telkom kept saying there is no fault with the line. New isp, same old issues!!</p> <p>We have not had a stable connection for about 6 months now. Telkom is more than happy to take our fee every month, but they don't care for sorting out their problem!</p>

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Replies (2)
MP
Melicia P's update28 Mar 2017, 08:21
Reviewer Update

So, received a message from Telkom yesterday, saying the line has been tested, no fault found. We ran some speed tests, and the results on our 2M line are as follows:

time ping download upload

17:20 295ms 0.25Mbps 0.2Mbps

17:21 354ms 1.23Mbps 0.12Mbps

17:21 348ms 1.78Mbps 0.11Mbps

17:23 362ms 0.45Mbps 0.11Mbps

17:24 318ms 0.16Mbps 0.42Mbps

This is not a line with no fault found.

This has been going on for months.

MP
Melicia P's update10 Apr 2017, 19:44
Reviewer Update

Thank you for the update. Could you please notify us of when your technician will be dispatched so we can arrange access to the house for him?