1 reviews | Active since May 2015
NO SERVICE
<p>Its been a while now sence our landline is not working.</p> <p>I have send sms'es to a self service nr of telkom wich the service sould be faster than normaly.</p> <p>On the 26 Febuary 2017 I have send an sms ,on monday 27 feburary time 15:02 I recived an sms that states that the fault was in the hands of there technical repair division. At 19:17 i recived a nother sms stating the fault was restored. The faul WAS'NT RESTORD.</p> <p>No one phoned me on my cellphone or even came to my fathers house. The line wich we use connect to 4-5 diffrend telephone lines. Non of these phones is working.</p> <p>We also live in a area wich there is no cellphone signal.</p> <p>Just to be clear this isint the first time that this is happening.</p> <p>Its alwys the same problem over and over again,and now we all are realy fedup with the service that is given to us. I want this fixed not later than Fryday the 3 March 2017.</p> <p>We pay every month the rent and use our own electrisity for the phone, so as from today we are NOT going to pay a cent for the rent and would like a refund on the rent as from Desember 2016 until now.</p> <p>This is unacceptable client service I request that you see this matter as an emergency and our lively hood is dependent on a telephone</p> <p> </p> <p> </p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day,
Is there any feed back on the fault?
Regards
Adél
Good day,
Is there any feed back on the fault?
Regards
Adél
Good day,
I still haven't received any response on the above mention. The fault hasn't been fixed yet.
I want someone from head office to phone me immediately,or i will take this matter further.
Good day,
I still haven't received any response on the above mention. The fault hasn't been fixed yet.
I want someone from head office to phone me immediately,or i will take this matter further.
Good day,
I guess there is no one working at or for telkom.
This is pathetic service , still waiting on a call for feedback on ********** 533.
This cant go on like this. No fees will be paid for this month or the next.
And If there's an accident and Mr Steenkamp cant call out for help i will held Telkom responsible.
Kind regards
Adél
Good day,
I guess there is no one working at or for telkom.
This is pathetic service , still waiting on a call for feedback on ********** 533.
This cant go on like this. No fees will be paid for this month or the next.
And If there's an accident and Mr Steenkamp cant call out for help i will held Telkom responsible.
Kind regards
Adél
Good day,
Thank you the phone line is working again.
Regards
Adél
Good day,
Thank you the phone line is working again.
Regards
Adél
Hi Garreth
What is going to happen to the rent for February and March as we haven't used the line a full month.
Regards
Adél Steenkamp
Hi Garreth
What is going to happen to the rent for February and March as we haven't used the line a full month.
Regards
Adél Steenkamp
