AT
Ayesha T

1 reviews | Active since Apr 2012

01 Mar 2017, 09:07

NO SERVICE

<p>So i went into a telkom store in cape town to apply for a business telephone line 24 February 2017. Consultant name was "Phili". </p> <p> </p> <p>I explained to her that i would like to change my current residential number to a business number. She then proceeded to give me an application to apply for a business line. To which she said will be allocated the current residential number and i would get a new residential number. She said i should call 10217 to get an update but she would sms the reference number of the application.</p> <p>On the 28th February i called 10217 and was told there is no application in process for the company.</p> <p> </p> <p>THIS IS RIDICULOUS. HOW DO I GET A NUMBER CHANGED FROM RESIDENTIAL TO BUSINESS. IT IS OBVIOUS YOUR STAFF IN STORE DOES NOT DO WHAT THEY SUPPOSED TO.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply01 Mar 2017, 12:23
Official

Good day Ayesha,

Please privately with your ID number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team