NO SERVICE!!!!!

<p>My husband took out a home line for us when we moved into our new flat last year as we wanted wifi. We paid all the fees and connection charges and waited ages for someone to come install the internet, just to be told the exchange is full and we cannot get wifi in our flat! (NO REFUND ON CALL OUT)</p> <p>We kept the home line for a few months but later decided to cancel it as we were not using it. We went into a telkom store and handed all the documentation to the staffmember who took a copy of his ID ect.</p> <p>About a week later our line stopped working and gave a strange no dial tone and could not make or recieve calls, so we pressumed it was cut. Just to get a bill for the next few months!!!</p> <p>I sent a cancellation form through twice to the cancellations department and recieved an email saying it would be dealt with within 21days, this was on the 22/08 and 12/10, yet we are still being billed! We have recieved no service for months, no calls were mde or recieved yet we are being charged!</p> <p> </p> <p>PATHETIC SERVICE FROM TELKOM!!! I WILL NEVER DOI BUSINESS WITH YOU AGAIN! would rather take the MTN 50gig promo when if comes up with mobile data when it comes up.</p> <p> </p> <p>SAD as we are moving month end and was going to have fibre installed in our new house....</p>