1 reviews | Active since May 2012
No Service
<p>My parents who are pensioners and my dad is also disabled have been sitting without the landline since before xmas. This has been reported numerous times with no resolution. They are being billed every month but have not had a landline for over 3 months. I have called in for them logged a call on the website. With absolutely no result. Telkom is absolutely pathetic I am so disappointed in Telkom. I feel my parents should get a credit for the rental that has been billed and their phone should be fixed.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
When can I expect feedback it has been with the technical department since December last year that is the reposnse they always receive. I just need my parents phone to be fixed my dad is disabled has a pacemaker and he had a stroke last year so they really need the phone
When can I expect feedback it has been with the technical department since December last year that is the reposnse they always receive. I just need my parents phone to be fixed my dad is disabled has a pacemaker and he had a stroke last year so they really need the phone
Afternoon I gave you their number last week Wednesday they received a call on Thursday 16-02 to say the technician has been dispatched well I think he got lost because it is now Monday 20-02 only 5 days later and he still hasnt arrived nor has their phone been fixed yet. Why dont you just admit that you have no intention of fixing their phone in 2017. They might be lucky to have it fixed in 2018.
Really come on Telkom!!!!!!!!! what do we have to do to get this phone fixed
Afternoon I gave you their number last week Wednesday they received a call on Thursday 16-02 to say the technician has been dispatched well I think he got lost because it is now Monday 20-02 only 5 days later and he still hasnt arrived nor has their phone been fixed yet. Why dont you just admit that you have no intention of fixing their phone in 2017. They might be lucky to have it fixed in 2018.
Really come on Telkom!!!!!!!!! what do we have to do to get this phone fixed
I called 10210 last week and was told it has been given through to the technicians I am on the phone to telkom right now and guess what????? Now they say it was given to the technicians yesterday how many times must it be given through to be fixed you should be so ashamed it's disgusting
I called 10210 last week and was told it has been given through to the technicians I am on the phone to telkom right now and guess what????? Now they say it was given to the technicians yesterday how many times must it be given through to be fixed you should be so ashamed it's disgusting
Thank you it has still not been resolved the technician needs to go out to their house please can you arrange this for me
Thank you it has still not been resolved the technician needs to go out to their house please can you arrange this for me