QG
Quanita G

1 reviews | Active since Jan 2017

23 Jan 2017, 17:45

No service

<p>My boyfriend internet has been giving problems since October 2016. Telkom does not show any corncern all they do is send out technicians and say that the case will be escalated. Most days the internet works only about 3 hours. And everytime they ask Telkom what's going on it is only a bunch of excuses. This is unacceptable. It is also not the only case I know of regarding Telkom. My question who to call to get results, I know the people will not be reimbursed for all the hours the internet has been down and they were unable to do anything. </p>

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Replies (1)
Telkom
Telkom's reply24 Jan 2017, 10:14
Official

Good day Quanita,

Please privately reply with your boyfriend's Id number, contact number and affected number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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