TB
Thommie B

1 reviews | Active since Jan 2017

13 Jan 2017, 12:23

No Service

<p>I have logged a fault with my line since December 2016 and I receive a report every time that the fault was fixed, which is not true. The problem has now been escalated twice. Still no service</p>

0
Replies (3)
Telkom
Telkom's reply15 Jan 2017, 10:29
Official

Hello Thommie

Please send us a email to ***, subject line AI***, with the affected telephone number for us to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply25 Jan 2017, 08:47
Official

Hi,

as per our previous communication asking for you to email us the details. Unfortunately we do not pick up an email from you. Would you please private message us the affected service number of the affected line for us to assist or advise if the problem has been resolved.

Regards
Garreth
Telkom Social Media Team

Best regards,

TB
Thommie B's update25 Jan 2017, 08:53
Reviewer Update

The problem has now been fixed, thank you very much.