1 reviews | Active since Jan 2014
No Service
<p>I was sent an envoice with a value of nearly 3 times more of what i normally pay.</p> <p>Got in touch with Telkom throught their online chat.</p> <p>One of the issues was seen that my last payment wasnt reflecting (over one month has gone thorugh and it still wasnt reflecting!)- i was given a case number and all!!!</p> <p>I asked Telkom, to rectify my Invoice and to explain the rest of the value.</p> <p>I suspended my debit order.</p> <p>Until today noone has come back to me (about three weeks later) and they have the cheek to cut my services!!!!!</p> <p>Note: I selected 1 star, because we cant leave it empty, Telkom doesnt deserve the one Star in my case!!!</p> <p> </p>
I have emailed you already
I have emailed you already
still waiting and disconected!!!
still waiting and disconected!!!
So I was sent an SMS that my case had been resolved, to please call them. Since when does this happen? Should they not contact the client? Anyway I spoke then to one of their agents and she told me what i already knew, BUT still didnt provide me with an invoise that shows where the values come from , basically i have to pay for Janury Rx which is 35% than what i normally pay, to top it off i have to pay for a service that i did not have during most part of the month, how can this be sorted out???!!!!
So I was sent an SMS that my case had been resolved, to please call them. Since when does this happen? Should they not contact the client? Anyway I spoke then to one of their agents and she told me what i already knew, BUT still didnt provide me with an invoise that shows where the values come from , basically i have to pay for Janury Rx which is 35% than what i normally pay, to top it off i have to pay for a service that i did not have during most part of the month, how can this be sorted out???!!!!