No Service

<p>On the 14 December I requested my line to be moved. I supp**** all requested documentation and informed Telkom I would be moving on the 31st if they could move my line before the weekend or after.</p> <p> </p> <p>On the 20th I emailed the consultant (Tammy) to follow up with her as I received no confirmation that the request was processed with no reply from her.</p> <p> </p> <p>On the 30th I went in to the store to find out when telkom would be on site as I was fetching the keys for the new place and Tammy contacted the call centre and got me the reference number and said telkom would attend.</p> <p> </p> <p>I phoned Telkom to find out when they would be attending and was informed that the request was only processed on the 30th and it would take 21 working days.</p> <p> </p> <p>I went back to the store to complain but the store manager was not available. I emailed him with my complaint and he never rep****. I went to the store to speak with the store manager and explained the whole story again on the 9th to him and he acknowledged he received my email and he would escalate and 2 days has passed with no contact what so ever.</p> <p> </p>