1 reviews | Active since Dec 2016

29 Dec 2016, 12:23

No Service!

<p>So I had issues the past couple of weeks (Month+) with my Telkom Account. After numerous phone calls I eventually sorted it out and paid it up in full 9 days ago. BUT to date, I still don't have my Telkom Mobile service reconnected. It apparently takes 7-14 working days to reconnect! How is that possible. When my debit order (normally) goes off I have service immediately! Now that they automatically debited my account THIS PARTICULAR Debit Order will only reflect within 7-14 working days. And I sit without service. SO SO Frustrated and Disappointed. AND will I be given a credit for service I haven't had the past 9 days and counting?? Disgusted!</p>

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Replies (1)
Telkom
Telkom's reply29 Dec 2016, 15:37
Official

Good day Catherine,

Please privately reply with your ID number or affected number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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