No service
<p>Create an account or Sign In</p> <p>Telkom SA SOC</p> <p>Telkom SA SOC Contacts & Information</p> <p>Posted: Dec 23, 2016 by  Lindie-Louise Kuhn</p> <p>Faulty line</p> <p>Complaint Rating: </p> <p>On 29/11/2016 I informed Telkom on 10210 that I had a fault on my line. Until today nobody attended to my fault. I phone almost every day to follow up. All agents tell me the same thing.. "technician was assigned" yet no help and no service. I requested feedback and all agents I spoke to promise to phone me back, but just another empty promise. Yesterday I requested to speak to a supervisor. I was promised the supervisor will phone me back immediately... still no calls ... and just another empty promise. Today I phoned 3 times. My call dropped but the agent would not even call me back to complete te conversion or email she was allegedly busy sending her supervisor Steven as he was in a meeting. This was at 9am. At 11:00 I phoned back only to hear this supervisor Steven is still in his meeting. The new agent promised he will give my number to Steven to call me...we Wil have to see. It's been almost a month now and still no service. Never in my life have I received such poor service.</p>