No Service

<p>This is the second time in two days that I have to.complain that my adsl fault was not fixed. I was promissed yesterday that someone will contact me, yet no one has. My adsl is now even worse than yesterday. To top it off they send me a message this morning asking for a rating of their service after fixing my fault. No fault was fixed!!!!! It is going backwards yet I am expected to pay for some supposed service that I am not getting. Telkom has a monopoly in this country and loves holding people to ransom. Fix the service I am paying for or pay back the money I have wasted paying for something I am not getting.</p>