No service

<p>For the last 4 weeks I am trying to cancel my Telkom adsl line. I want to be put on an open serve holding pool. </p> <p>After numerous phone calls I made to them, they finally said I must send an email. I did sent an email but got a no-reply email saying that someone will phone me. </p> <p>I still haven't heard anything, and no one wants to help when I phone them. </p> <p>This is my last resort in getting an answer, because trying to communicate with them directly doesn't seem to help. </p>