No service

<p>Hi </p> <p> </p> <p>I've reported my telephone line/ adsl is dead on the 23 November 2016, nobody has been in contact with me. I've also contacted your chat line multiple times but no progress. </p> <p>My number is ********** 459</p> <p>fault no is : 864CTK221116</p> <p> </p> <p>Regards</p>