No service

<p>We have cancelled contract in June 2014. It took Telkom 18 months and numerus e-mails before they eventually cancelled the contract. Since August Telkom has again started debiting our account. An e-mail sent to Bianca Delo of the Retention Department was ignored. No contact details except an email address is given. If I phone telkm, they can not help me and are unable to transfer my call to the cancellation or retention department. </p>