No service
<p>I reported a fault with Telkom on the 10 November 2016. I work from home using wifi and the telkom line is extremely important to me for ADSL. The fault number is 361CRK101116. Today is the 28th November and still no technician. I received a call from Telkom saying there is a problem underground and they couldn't tell me when the problem will be attended to, just that they are waiting for a technician. That was a week and half ago. I am desperate for connection and don't know what to do anymore. Telkom has marked the fault as urgent twice now and i am still waiting. Please rectify the problem and at least give me feedback.</p>
Thank you Launa, please it is a matter of urgency. I appreciate the help
Thank you Launa, please it is a matter of urgency. I appreciate the help
Dear Launa,
The above mentioned fault 361CRK101116 has not been sorted. A technician came to my presmises on the 2nd December and I was so excited, thinking that the problem has been resolved. But sadly, after the technician left the connection has been loosing signal every so often. Apparently, there may be a problem at the exchange. Please could some one come out and rectify it asap? On the 10th of December it will be a month that I have not had service/issues and I am so frustrated. I work from home and internet connection is of the utmost importance to me.
Dear Launa,
The above mentioned fault 361CRK101116 has not been sorted. A technician came to my presmises on the 2nd December and I was so excited, thinking that the problem has been resolved. But sadly, after the technician left the connection has been loosing signal every so often. Apparently, there may be a problem at the exchange. Please could some one come out and rectify it asap? On the 10th of December it will be a month that I have not had service/issues and I am so frustrated. I work from home and internet connection is of the utmost importance to me.