no service
<p>I phoned for my line to be moved, a week later I phoned to find out why the delay, they tell me that the info was incomplete so it was cancelled.<br />I booked a new call, got the sms a bit later with confirmation. Installation to take place 31-10-2017, day later, new sms with the installation date 02-11-2017.</p> <p>On the 02-11-2017 the tech called me, said that the installation can not take place as some details was wrong. I phoned like 5 people, sales managers, support, allocation staff and still no results!</p> <p>I have to pay my account for data and service that I don't get.</p> <p>If I don't pay my line get cut off.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
