1 reviews | Active since Oct 2016

19 Oct 2016, 12:21

No service!

<p>I am trying to resolve my late husbands Telkom account. Have been to the Telkom offices a number of times to try and resolve. Logged a case last month. Notice that this case is marked completed. No one called me to advise and I notice the account is still not resolved. Contract Telkom again today. I am told Telkom is not allowed to speak to me as I am not listed on the account. Advised Telkom that they are in the posession of his death certificate. Told to go Telkom office AGAIN!!! This has been going on since March. Have no choice but to cancel ALL my Telkom services due to the bad service.</p>

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Replies (1)
's update15 Nov 2016, 21:03
Reviewer Update

I have had one phone call from Telkom. The lady advised that she thought it was my home phone - I advised her it has to do with my late husband's mobile. She advised that someone else will call me back. It is now more than 3 weeks and still no response!!! Telkom's service is remarkable!! No service!!!