no service

<p>I recently got Telkom LTE. Within the first few days of delivery I had two separate consultants give me different stories as to why the unit wasnt working. Eventually it worked. now, a week since I got it, the speed has decreased to less than 1mg. I literallu cant use it its so slow and I call and a ***** Takatso tells me it will take 72 hours to get sorted out. By sorted out she means maybe they will call and have to come throught to test it. Since I am at work all day this will have to be a weekend. Te only time I get off to do stuff, MAYBE they will get their act together so I can wait around for them to fix something that already worked. AND in the meantime Im paying for something I cant use. Also, I receive my statement and Im being charged for the device use. I specifically asked TWO consultants before getting this unit that the total for my bill is R699 which is for 50g. NO ONE MENTUONED CHARGING EXTRA FOR DEVIDE USE.</p> <p>I want the calls listened to, and my refund and to be charged what you told me.</p> <p>Takatso's wonderful sighing on the line and "theres niothing i can do" is unacceptable. Your service is patheitc and I want mu refunds as Im paying for nothing</p>