No service

<p>My telkom line has been out of order since 26 April 2016. It was reported on 26 April (reference no764CRZ260416)</p> <p>After 2 weeks a technician came out and said that he could not repair the line as there was a problem with the cable. He would hand it over to the relevant department. To date, more than 6 weeks later my telephone is still out of order. I have phoned the call centre several times and every time I am promised that they would follow up with the local technical department and that some one would contact me. This has never happend. Telkom can you fix this problem!! </p>