PS
Paul S

1 reviews | Active since Jun 2016

03 Jun 2016, 09:42

No Service!!

<p>Reported my telephone and ADSL line was down on the 13 May. I have received several text messages requesting that I rate the repair service. In spite of contacting them numerous times and receiving "Top Priority attention" my phone is till not working. So how do you rate a non existant service? Where do I go from here? Am I still expected to pay for the line rental? </p>

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Replies (1)
Telkom
Telkom's reply04 Jun 2016, 13:12
Official

Hi PaulStraz

Thank you for making contact with us.

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards
Luleka
Telkom Social Media Team