PO
PJ O

1 reviews | Active since Jun 2016

02 Jun 2016, 16:38

No service

<p>I been called by a Telkom rep who sold me a 4G internet contract I was told I would receive my free router within 4 to 5 working days? It has now been two weeks and I have heard nothing from Telkom, after numerous phone calls and waisted money because you are placed on hold for 10 to 15 minutes at a time still no luck of speaking to someone from Telkom, I then emailed Telkom to phone me regarding my contract *** and guess what not even a reply or a phone call really disappointed in the level of service as a new client to Telkom, as far as I am concerned they can shove the router and their poor service, I am also a sales rep and service like I have received from Telkom would justify me being FIRED. Shame on you Telkom.</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 16:37
Official

Good day Pjoli4

Thank you for making contact with us. Please e-mail us at *** with your ID number and contact details for our consultants to assist.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team