1 reviews | Active since May 2016
No service
<p>i have had no or very little service on my land line/ adsl. I am currently on 4 calls logged and each time they supposedly fix the problem only for the line to go dead a day or so latter. Then when you complain they just say log a new call which take forever to get to the technician but hay still get billed for the service. For reference calls logged so far are as follows. </p> <p>Call 1047crk230316 logged 23 mar resolved 5 apr</p> <p>call 307crk050416 logged 7apr resolved 19 apr </p> <p>call 854crk190416 logged 19 apr resolved 21 apr </p> <p>call 91crk210416 logged 21 apr resolved 3 May</p> <p>call 765crk110516 logged 11 may still open</p> <p> </p> <p>so maybe if someone would do their job properly and fix the problem the first time correctly. Sadly there is no real alternative so we all at there mercy </p>
Hi Crosbyi
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keagan
Telkom Social Media Team
Hi Crosbyi
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
So we are now at day 15 after call was logged and still no response or contact from the technicians. All I have revived is call from there social media department informing me they are aware of my Hello Peter post as per there comment. Hmm so I wonder how much longer I have to be with out a working line.
So we are now at day 15 after call was logged and still no response or contact from the technicians. All I have revived is call from there social media department informing me they are aware of my Hello Peter post as per there comment. Hmm so I wonder how much longer I have to be with out a working line.