1 reviews | Active since Jan 2016

13 Apr 2016, 10:26

No service

How does one justify paying a full month for service's not rendered..? We recently relocated to centurion, had our line moved in 3days!!! it worked for a total of 4days...now we are 10 days and counting, we have been waiting for a technician to come and fix our ADSL line. the last we heard a technician has been assigned to our problem that was 4 days ago? But in the mean time we get a phone call to rate their service... oh sorry your line isn't working... you need to phone back and 'Escalate' the problem.<br> No a happy customer!!

0
Replies (1)
Telkom
Telkom's reply13 Apr 2016, 15:32
Official
Hello rj britz,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.



Your reference number is: SM223198

Regards
Luleka
Telkom Social Media Team