No service

Again Telkom *****s my money, by deducting subscription for a service I do not get. If the operators at the call Centre are willing to listen, the problem can be fixed in less than a minute. They keep on telling me that everything shows fine and working on both sides. Please wait for a technician to contact you. The problem is, when I try to connect on huawei it shows clearly that the service is disconnected. Please recharge. They keep on telling me that the modem is faulty. Now here is some free advice. There is nothing wrong with my modem as I tested the SIM card in another huawei modem and it shows no data. Please recharge or contact your service provider. Please send them back to school, perhaps this time they will learn to read and listen. How can my data reached its cap if I pay for uncapped Internet. I do not need an apology for the inconvenience caused. I do not need the case has been forwarded to the relevant departments. How can I cancel the service I never have, and how can I claim back all the money Telkom *****s. If you cannot deliver do not offer services to clients. Please send me an e-mail address, I would like to cc you in on my consumer council complaint as well