1 reviews | Active since Mar 2009
NO SERVICE
First reported the problem with my land line to Telkom on the 02 February and was given reference number 199CTZ020216 after numerous calls to their useless call centre they finally responded on the 25 <br> February that the service was restored. Got home tried the line and it was still not fixed. I called them again and reported the matter.<br> <br> On the 16 March I was again given another reference number (348CTZ160316) after calling the ever not helpful call centre about the same problem. Again there was no feed back about the progress of the phone until I called them again on the 01 April where my query was escalated.<br> <br> MORE THAN TWO MONTHS, I am still without service. I again contacted telkom on on the 06 April after they came back to me to say the unit is fixed but IT'S NOT FIXED.<br> <br> ALWAYS I AM THE ONE TO CALL THEM WITH NO FEEDBACK FROM THEM<br> MY LINE IS STILL NOT WORKING AFTER THEY PROMISED TO FIX IT<br> <br>
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
