1 reviews | Active since Sept 2012
No Service
I am not even sure where to start with this complaint so let's start with Telkom's NO Communication service. I app**** for a contract 2 weeks ago at Canal Walk, after I was sick and tired of walking into the store and standing in queues for 4 days in a row as there's no answer on their phone I was sick of their excuses of not being able to process contracts due to system restraints , I decided to go to another Telkom store (Bayside) which was way more helpful, they requested to use the approval I got for my Canal Walk contract but STILL can't help me as there's a big black hole in the system whom nobody can get hold of to release it. I guess I should give up and walk into Vodacom cause clearly Telkom doesn't care to get any customers anymore? Really disappointed as I thought maybe I can move all my 3 accounts to Telkom but doubt if that would happen after this! <br>
Thank you for making contact with us.
Please be assured that we have sent your query to the Store to follow up on the order an feedback will be provided to you.
Your reference number:SM180109
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the Store to follow up on the order an feedback will be provided to you.
Your reference number:SM180109
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
