EA
Elmarie A
1 reviews | Active since Jan 2011
15 Dec 2015, 19:36
No Service
I lodged a fault report via Telkom's website on Thursday, 10/12/2015. I only received this reference number via sms: 150CVZ091215 and that it is in hand with the technicians. I have not yet seen a technician, nor have I received any feedback from Telkom regarding my faulty telephone. I will appreciate it if the fault can be repaired urgently as I am living on a farm and don't have a strong cell signal, therefore, it is important that my Telkom line is functioning properly.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 Dec 2015, 19:58Hello elmariev,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178698.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178698.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Dec 2015, 19:58
Official
Hello elmariev,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178698.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178698.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media