PK
Perold K
1 reviews | Active since Dec 2015
07 Dec 2015, 10:54
No Service
We have no service (telephone and ADSL) since Saturday, 5 Dec 2015. <br> <br> I phoned the call center on Sunday, 6 Dec 2015 and the ETA for service restore would have been 7pm, 6 Dec 2015. <br> <br> No notifications about the outage.<br> <br> Can the days with no service please be deducted off my account? <br> <br> ***<br> <br> I refuse to phone the call center AGAIN, for they can't tell me ANYTHING and I have to do it from my cellphone for MY account.
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Telkom's replyOfficial
07 Dec 2015, 11:46Hello perold.kotze,
Thank you for contacting us.
We will follow up on the provided reference number with our ADSL Technical team and revert back to you.
Your reference number is SM175473.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for contacting us.
We will follow up on the provided reference number with our ADSL Technical team and revert back to you.
Your reference number is SM175473.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply07 Dec 2015, 11:46
Official
Hello perold.kotze,
Thank you for contacting us.
We will follow up on the provided reference number with our ADSL Technical team and revert back to you.
Your reference number is SM175473.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for contacting us.
We will follow up on the provided reference number with our ADSL Technical team and revert back to you.
Your reference number is SM175473.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***