SB
Stephen B
1 reviews | Active since Apr 2009
27 Nov 2015, 17:27
No service
One week gone and my ADS fault is still not resolved. Referee no: 1025CRK201115. I call and I have ****py music playing in my ear and a recorded message saying due to high call volumes there may be a delay in answering your call! Perhaps Telkom shouldn't have let so many people go! Please help me Telkom? <br> I've been holding for 20 min already. Every day of the week.
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Telkom's replyOfficial
27 Nov 2015, 20:36Hello sbaragwa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM172357
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM172357
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply27 Nov 2015, 20:36
Official
Hello sbaragwa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM172357
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM172357
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***