LL
Lorna L
1 reviews | Active since Jun 2011
20 Nov 2015, 07:41
No Service
hi. I logged a call for a dead landline earlier this month. First reaction I got was on 10 November from a technician, asking if I was at home so that they could come. I said my domestic would be in the next day and so the tech said he would arrange for someone to come that day.<br> <br> that was 10 days ago. Nothing happened after that. so I'm paying for a line that is dead.<br> <br> my Reference number is 643CRZ041115.
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Telkom's replyOfficial
20 Nov 2015, 08:18Hello Lornalouw,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM169678
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM169678
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply20 Nov 2015, 08:18
Official
Hello Lornalouw,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM169678
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have caused to you.
Your reference number is: SM169678
Kind Regards
Colleen
Telkom Social Media Team