No service

Trying to call the call centre on 180 and 10210 and they keep repeating options and not putting me through to a consultant. Its so disheartening!

I have a new contract and I am unable to load airtime. I elected I want to be able to top up when my airtime runs out. I dont know how the spend limit works and i dont know why its at R1500 on the app. I also want to know if there will be pro rata before my monthly contract fee is deducted and when will the first deduction be. I requested a call back via the app, no call I requested the link for service via sms, nothing!