SB
Sravan B

1 reviews | Active since Oct 2015

20 Oct 2015, 16:29

No Service

Hi i have two issues<br> 1) ADSL line not working since 22 days or more<br> 2) cross line no<br> <br> And the other day i went to Telkom office and saw bill on my land line no, which i never used and i have been charged. And i suspect bcoz of cross line the other customer uses his landline and i get the bill.<br> <br> And telkom people gives me bunch of reference numbers and they close it without resolving.<br> any help please.<br> the references i got so far:<br> (***)<br> (reference 74CWK111015)<br> SM157362<br> ***<br> (reference 622CWK201015)<br> <br> Thanks<br> Sravan

0
Replies (1)
Telkom
Telkom's reply20 Oct 2015, 18:03
Official
Hello bsravan514,

Thank you for making contact.

We will have the team follow up on your fault: 74CWK111015 and assist further.

Your social media ref: SM157362.

Regards,
Boitumelo
Telkom Social Media Team