RB
Robert B

1 reviews | Active since Oct 2015

15 Oct 2015, 10:25

No Service!

I app**** to Telkom for a ADSL line in July 2015 and only got the line installed 7 weeks later after many excuses and delays due to *********** staff at their call centres. So finally got internet on 03/09/2015 for it to go down on the 13/10/2015 meaning only had working internet for 6 weeks before it went down. Yet I have been billed for installation and rentals which I pay on time but get shoddy service and value from Telkom.<br> Being a family of 4 we all rely on internet not only for pleasure but for school work and busness.<br> Hoping telkom can sort this out ASAP!!!! 987CRK131015

0
Replies (1)
Telkom
Telkom's reply15 Oct 2015, 11:10
Official
Hello apollo247,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM23

Regards
Luleka
Telkom Social Media Team