RS
Reena S
1 reviews | Active since Sept 2015
10 Oct 2015, 07:29
No service
ADSL line has been dropping for the past 10 days now! I have so many Fault Reporting Reference Numbers I can't keep track! No one bothers to come out and sort the problem! If we don't pay our account Telkom disconnect our phone but we do not get credit for the times we do not have service! The service levels have dropped as much as my ADSL connection!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Oct 2015, 07:44Hello ReenaSolomon,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154893.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154893.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply10 Oct 2015, 07:44
Official
Hello ReenaSolomon,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154893.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154893.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***