no service

You have a call centre that is understaffed so you hold on for an hour with no answer, your chat function is the same as you hold for next operator forever and your call back does not call back. I have an unlimited ADSL that is obviously throttled by you when you don't like the amount we download. I bought the unlimited for a reason. if i was planning on downloading small amounts i would have bought the cheaper option. unlimited is supposed to be unlimited. At this point the wifi is so slow that a cellphone cant even connect to it. <br> <br> Can someone please contact me so that i can find out if i need to upgrade to a faster speed to resolve the problem.