PN
Preshen N

1 reviews | Active since Sept 2015

30 Sept 2015, 14:13

NO SERVICE

I Have Taken out a adsl line and landline 4 months now, from the day the line was put in I have been having problems, which i called the call centre over 100 times now. i called on the 4th off September 2015 and spoke to Londa who logged a call under *** and up till date still nothing has been sorted out.<br> <br> On 18/21/22/23 i logged calls again about the line with still no service. on 29th i called again under *** and still no help, but month end telkom will be very fast to send me a bill when i hardly got service. <br> <br> When I first had this problem and refuse to pay until i get service I was told I will be blacklisted and responsible to pay. I don't see why am I Paying a bill if there's no service and why do I need to log so much calls to try and get a service.<br> <br> I Would Like Some sort off Feedback as to why this is Happening and Why Am I paying for something i Hardly can use.<br> <br> Kind Regards<br> Preshen Naidoo<br> ***

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 08:26
Official
Hello preshenn24@,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM151662

Regards
Luleka
Telkom Social Media Team

Best regards,